Inclusions

3 star hotel accommodation

Standard check in time 03:00 PM

Daily breakfast at the hotel

Lunch and dinner

Singapore tourist visa

Malaysia arrival card assistance

Airfare Chennai to Kuala Lumpur and Singapore to Chennai

Entry tickets to attractions as per itinerary including

KL Observation Deck

Genting Highlands

Night Safari

Gardens by the Bay

Marina Bay Sands Observation Deck

Universal Studios Singapore

All transportation as per itinerary including

Airport transfers

Intercity transfers

Sightseeing transfers

GST +Tcs

 

Exclusion

Travel insurance highly recommended

Personal expenses such as laundry phone calls tips shopping minibar etc

Beverages not specifically mentioned in the inclusions

Early check in or late check out at hotels subject to availability and hotel policy

Any sightseeing activity or service not mentioned in the inclusions

Additional costs arising due to flight delays weather conditions strikes or unforeseen circumstances

Any increase in taxes government charges or fuel surcharges after booking

Anything not expressly mentioned under inclusions

 

Visa

• Visa success rate is 98.8 percent

  We charge a fee for visa assistance

  Visa assistance includes booking appointments helping with documentation and expediting the process

  Visa approval is at the discretion of the visa issuing authority

  We are not responsible for delays in visa issuance

  Normal visa processing time is between 7 to 9 working days

   

Terms & Conditions

If you Cancel your Holiday
You or any member of your party may cancel their travel arrangements at any time. Written notification or an e-mail to that effect from the person who made the booking must be received at our office. The cancellation charges applicable are as per the published cancellation policy below :

If we change or cancel your holiday

We do plan the arrangements in advance. It is unlikely that we will have to make any changes to your travel arrangements.
Occasionally, we may have to make changes and we reserve the right to do so at any time. If there are any changes, we will advise you of them at the earliest possible date.
We also reserve the right under any circumstances to cancel your travel arrangements by assigning reasons to you.
If we are unable to provide the booked travel arrangements due to reasons beyond our control (e.g. bad weather):We shall first try to offer alternative dates for the tour if the tour hasn't already commenced.
If the tour has already commenced, then we shall refund the booking price/fee charged to you on a pro-rata basis depending on the portion of the tour utilized by you.
In all circumstances, however, our liability shall be limited to refunding to you the price we charged as tour fees.
If you want to change your holiday plan
After confirmation of services, if you wish to change your travel arrangements in any way (e.g. your chosen departure date or accommodation), we will do our utmost to make these changes but it may not always be possible. Any request for changes must be in writing from the person who made the booking. All cost incurred due to amendment will be borne by you.

If you have a complaint
If you face any problem during your holiday, please inform the relevant supplier (e.g. your hotelier, transporter etc.) and/or our representative immediately who will endeavor to set things right. If your complaint is not resolved locally, please follow this up within 28 days of your return home by writing to us, with your booking reference and all other relevant information. However, please be advised that while we are happy to assist you in the redressal of your complaint, if any, we will be able to extend only our best efforts in managing/coordinating your complaint with the respective service provider. All third party service providers are independent contractors who are at no time under our control or supervision.

All booking vouchers and tickets will be provided 3 days before departure.